DailyDOOH

Andrew Neale

In preparation for #NRF17 in New York next week, iVend Retail have released a research report on their 2016/2017 ‘Great Omnichannel Expectations’ study (click here).

The study provides insights into omnichannel shopper’s opinions on:

• what’s off-limits when it comes to data collection
• the importance of consistent online vs in-store experiences
• efficiency of buy online, pick up in-store processes
• looking for a better price even after a purchase is completed

The research is a follow up to last year’s study, Great Omnichannel Expectations which you can read here.

iVend Retail is a CitiXsys product. CitiXsys is the largest Software Solution Partner to the SAP Business One community and a leading provider of software products in the Retail and Wholesale Distribution Supply Chain domain.

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This entry was posted on Thursday, January 12th, 2017 at 07:56 @372 and is filed under Scuttlebut. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.