Gail Chiasson, North American Editor
Atlanta-based NanoLumens has announced a Six-Year, Zero Failure Warranty Program, effective for all NanoLumens displays purchased from Sept.1, 2013.
Karen Robinson, executive vice-president of business development, the new warranty covers everything, down to a single LED. It is thought to be a first in the industry.
“NanoLumens displays are designed, engineered, and manufactured to the very highest quality standards,” says Robinson. “Our Six-Year, Zero Failure Warranty Program underscores our belief that NanoLumens displays are second to none in quality.”
According to Robinson, other LED display manufacturers can leave customers exposed to a 0.5% LED failure rate.
“It may seem low at first glance. However, if you own a display that has one million LEDs, you will face the reality that 5,000 individual LEDs need to be defective before your warranty covers repairs,” she says. “At NanoLumens, this is unacceptable. We promise customers zero failure coverage, an industry first that establishes a new benchmark for other LED manufacturers to try to meet.”
The new warranty covers the entire display from corner to corner, including all parts and controller devices, sold by NanoLumens to end users, resellers, and distributors, effective from the date of shipment. NanoLumens warrants to the end user that the display will be free from defects in material and workmanship under normal use as intended by NanoLumens for the warranty period and applies only to the displays as originally installed at the end user location.
NanoLumens is a sponsor of The DailyDOOH Investor Conference and we’re looking forward to meeting Rick Cope, president and CEO, who will be among those attending.