Uniguest has acquired voice-based engagement software company Volara, appointing Volara’s founder and CEO Dave Berger as EVP of Uniguest’s new Voice division.
Jeff Hiscox, CEO of Uniguest, said “Voice creates contactless experiences, and we see it has a big part in future technology, and by offering a secure and functional software like Volara’s, we expect to see high adoption rates from current and new customers alike.”
Volara currently manages more than 20,000 voice assistant solutions at more than 400 locations with its secure platform. Uniguest, the parent company of Tripleplay, now hopes to target hospitality, senior living communities, stadiums, banks, and other industries via its voice technology division.
Volara hardware and platform agnostic solutions are often used via Google Assistant and Amazon Alexa. Volara is also an authorised solution provider for Google Assistant’s Interpreter mode, enabling 29-language translation across commercial locations including airports, stadiums, retail outlets, banks, and hotels.