What’s going on at World Duty Free?

Adrian J Cotterill, Editor-in-Chief

Winning the World Duty Free business at BAA’s new UK Terminal 5 should have been, what? – newsworthy, worthwhile, exciting, profitable?

It’s not clear exactly what is going on at the moment but two signage vendors claim to have won the business and separately last week, it was reported that one of them was asked to leave site during an installation and never return!

If you bid for the business and were unsuccessful perhaps you might want to talk again to the consultants in charge of selecting the vendors – but then again maybe you don’t!!

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