With three years in planning, development and execution in North America behind them, Starin’s FastTrack program, designed especially for Zoom Video Communications, is now coming to Europe.
FastTrack is a process method, providing a deliverable Zoom Room project from design to site installation at a speed and efficiency beyond typical customer experiences. Scalability is at the heart of the FastTrack system and aimed at keeping pace with the rapid growth of Zoom, Starin has worked on every aspect of process control and execution, to make it possible to design and deploy complete Zoom Room hardware systems in less than a week.
Early on, Starin engaged two operations managers to specifically become green and black belt effective in Lean and 6 Sigma methods for this venture. Offering the Fast Track service through select channel partners committed them to creating a new standard of excellence and scalability, FastTrack has seen positive growth in North America and serves a number of worldwide enterprises. Think AV, was the initial prototype reseller/integrator where the program was tested and proven to operate at the speed of Zoom and now additional Zoom certified partners are in the program, forming a network of resourceful providers.
Starin has now entered the European market with a dedicated facility operated by an experienced AV tech services provider in the UK.
Starin CEO, Bill Mullin told us “We had no plan of going to Europe to merely open up a broad-line offer and shout ‘come get it’. Zoom asking us to expand the formula, gave us focus and purpose to make a solid offer and support of the Zoom eco-system. Let’s face it. It’s not about the stuff. It’s about the experience customers have getting equipped with the stuff and using the stuff in a natural environment.”
Starin has also built a hands-on training facility with a Zoom Rooms Master Class for certified integrators who want to join the FastTrack network in North America.