NCR Announces Strong Q3 Results

Gail Chiasson, North American Editor

NCR, Duluth, Georgia, has announced Q3 revenue of $1.51 billion, up 5% from the third quarter of 2012.

Third-quarter revenue includes an unfavorable impact of 2% as a result of foreign currency translation.

“NCR delivered solid results in the third quarter, driven by continued strong demand for our Retail and Hospitality solutions and the impact of our ongoing transformation to a greater mix of higher-margin software revenue,” says Bill Nuti, chairman and CEO of NCR. “Overall execution and innovation across our businesses have been consistent and our outlook for the year remains unchanged. Looking forward, we believe our leadership in consumer transaction technologies and our commitment to reinvent NCR positions us to generate profitable growth in the remainder of 2013 and beyond.”

NCR’s Financial Services segment generated third quarter revenue of $767 million, a decrease of 4% from the third quarter of 2012.

The Retail Solutions segment generated revenue of $494 million in the third quarter of 2013, an increase of 17% from the third quarter of 2012. The increase was driven by growth in all of theaters due to the impact of the Retalix business, which contributed $80 million of revenue in the third quarter of 2013.

The Hospitality segment generated revenue of $161 million in the third quarter of 2013, an increase of 25% from the third quarter of 2012, while the Emerging Industries segment generated revenue of $86 million in the third quarter of 2013, consistent with the third quarter of 2012.

NCR continues to achieve recognition for its commitment to innovation and continuous improvement. NCR was ranked 24th on this year’s InformationWeek 500, a list of the top technology innovators in the U.S., the third consecutive year NCR has been recognized.

In the Financial Services segment, NCR maintained its global leadership position through the deployment of various advanced technologies and solutions, including APTRA Interactive Teller, and further expansion of its presence in China and other key geographies. APTRA Interactive Teller is believed to be the only ATM-based technology that lets people talk to a live remote teller and gives the teller remote control over the machine to conduct transactions. APTRA Interactive Teller can conduct approximately 95% of typical in-person teller transactions. NCR saw increased adoption of APTRA Interactive Teller among credit unions in North America.

NCR also continued to secure wins with its venue management solutions. NCR announced a four-year agreement with the Atlanta Falcons of the National Football League aimed at significantly reducing wait times for fans. Official Falcons Gear, the Atlanta Falcons retail arm, is using the NCR Netkey Endless Aisle solution, and NCR’s POS Counterpoint software technology and mobile applications to allow fans and suite holders to order merchandise from their seat. Also, the NCR Wayfinding interactive self-service solution makes it easier for fans to find their way around the large, multi-tier stadium with a touch of the finger.

NCR also entered into agreements with Adelaide Oval SMA Ltd. to deploy NCR’s Venue Management solution at the recently redeveloped Adelaide Oval, which serves crowds of up to 50,000, and with 1300SMILES Stadium in North Queensland, the home ground of the North Queensland Toyota Cowboys National Rugby League team.

In Emerging Industries, NCR continued to advance its self-service technologies for the travel industry, including self-service check-in kiosks, making NCR the largest airport check-in solution provider for the carrier. Further, Copa Airlines selected NCR to deploy multiple technologies aimed at delivering an exceptional experience to its passengers. Copa launched its free NCR-developed iPhone app, which allows users to search Copa’s flight schedules, check their flight status, check in for flights and download mobile boarding passes.

NCR expects its full-year 2013 revenues to increase in the range of 9% to 11% on a constant currency(4) basis compared with 2012.

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