iTeam Inc., Westford, Massachusetts, provider of technology service management for distributed enterprises, and N. Glantz & Son, full line electrical and digital sign and graphics supplier, have announced a partnership to provide digital signage rollout services.
With the new iTeam partnership, iTeam will provide digital signage installation and support services to N. Glantz’s sign dealer customers, using iTeam’s Service-as-a-Product approach and proprietary iPlatform system. The means that Glantz is now providing sign dealers with access to expert professional digital signage installation and support services for their customers nationwide.
Readers might remember that at International Sign Association Expo 2013 this year, Samsung announced that Louisville, Kentucky-based Glantz had joined its distributor network; that Signagelive was also becoming a partner of Glantz; and that Glantz also had partnerships with a kiosk enclosure provider and digital signage content provider Saddle Ranch Digital, so that it could provide a turnkey solution to its small- and medium-sized sign shop customers.
“Digital signage is one of the fastest growing technologies in the market today,” says Joe Hartman, co-CEO, of N. Glantz & Son. “Our digital signage initiative makes leading technology, services and expertise immediately available to more than 15,000 of our sign dealer customers. Our partnership with iTeam is especially important to sign dealers who are new to digital signage, and those with experience who win bids for large signage rollouts in multiple geographies on tight deadlines.
“While deploying digital signage solutions can be time-consuming, complex work for traditional sign company personnel, the experts at iTeam serve as an extension of a sign dealer’s team, going onsite nationwide to install solutions on their behalf.”
With the unique Service-as-a-Product approach, iTeam has rapidly become a key player in packaged outsourcing of digital signage installation and support services. Invented by iTeam, SaaP transforms complex installation processes into packaged products. It combines:
- productized installation services;
- processes to anticipate and accommodate site-to-site environmental variations;
- dedicated iTeam Service Advisors to manage every installation event;
- a proven nationwide network of high quality field installers;
- unprecedented visibility and control provided by iTeam’s iPlatform software.
Under this partnership, the companies’ management say that N. Glantz & Son’s state-of-the-art digital signage technology offering and iTeam’s Service-as-a-Product approach will make large-scale deployments predictable and cost-efficient, and will virtually eliminate the unexpected delays and cost overruns often associated with larger scale distributed deployments.
“N. Glantz & Son’s sign dealer customers will love working with iTeam” says William Kazman, CEO of iTeam. “In addition to mainstream services from a proven company, they will have direct access to pre-sales support, fast turn quoting, convenient scheduling, and short timeframe service delivery. It is not unusual for iTeam to be onsite installing digital signage within a few days of a service request.”